FAQ

FAQ 2017-02-15T10:40:47+00:00

POS

If you lost bluetooth connection after upgrade to ios 11, try following reset procedure.

  • Disconnecting power from  base charger/cradle
  • Open scanner bottom cover with + screw driver
  • Detach battery and wait 10 seconds
  • Reconnect battery and close bottom cover
  • Reconnect base/cradle power
  • Put scanner in base/cradle
  • Connect it from ipad > Setting > Bluetooth

LI4278 scanner connection manual

Category: POS

Goto Journal and find the transaction.

Swipe it to left

Touch Reprint

Category: POS
  1. From POS
    • Goto Item List by Touching empty shortcut box (square box on the left)
    • Open Search on top right
    • Type in Keyword or Barcode of the item
    • Swipe the item right to left and choose edit
    • Change Item information & Save
  2. From Cloud Office
    • Goto Bulk Item update and Click on Barcode
    • Change Item information & Update
  3. From Inventory Tablet
    • Scan the Barcode
    • Change Item information & Save
Categories: Back Office, Inventory, POS
  1. Connect TranCloud to internet
  2. Connect power to TranCloud
  3. Connect VX805 to TranCloud
  4. Connect power to VX805
  5. Open POS
  6. Go to Menu >> Settings
  7. Select your merchant processor
  8. Enter Merchant ID and password
  9. Select TranClould – Vx805
  10. Enter Tran Device ID (see back of TranCloud device)
  11. Save
  12. Log out and log in
  13. Go back to setting and make sure information is there.
  14. Touch Download Parameter
  15. Make a test transaction.
  16. If you are getting error message, contact processor to activate your account.
  17. Confirm your test transaction with your processor.

Vantiv 844)372-3678

Worldpay  800)859-5965

TranCloudSetUp

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If you are getting error message, contact processor to activate your account.
Confirm your test transaction with your processor.

Vantiv 844)372-3678

Worldpay 800)859-5965

Category: POS

You can create a shortcut for item and function.

Touch Edit button on top
Touch empty spot
Select an Item or Function ( You can use search to locate an item)
Touch Done button on top
You can also delete a shortcut.

Touch Edit
Touch “x” mark on the shortcut you want to remove.
Touch Done

Category: POS

Beauty POS has 2 different discount method.

Single Item Discount
Ring-up an item and touch the item in the cart
Select either % Discount or $ Discount
Transaction Discount
Use %Discount or $Discount on shortcut panel (if you don’t see them, they are under function list.

You can also go to your back office and use bulk update feature.

Categories: Back Office, POS

LI4278 Scanner – Pull the scanner trigger twice

Cipherlab 1560 – Scan virtual keyboard on/off barcode

LS4278 Scanner – No onscreen keyboard available, must use bluetooth keyboard

Category: POS

Try to initiate barcode scanning “begin scan” field located right above Charge.

Also make sure your buletooth scanner is connected

You can also reset the scanner using attached Scanner Programming Guide. LI4278_Scanner_program

Category: POS
Tag: POS

You can create a shortcut for item and function.

  1. Touch Edit button on top
  2. Touch empty spot
  3. Select an Item or Function ( You can use search to locate an item)
  4. Touch Done button on top

You can also delete a shortcut.

  1. Touch Edit
  2. Touch “x” mark on the shortcut you want to remove.
  3. Touch Done
Category: POS

Inventory

  1. From POS
    • Goto Item List by Touching empty shortcut box (square box on the left)
    • Open Search on top right
    • Type in Keyword or Barcode of the item
    • Swipe the item right to left and choose edit
    • Change Item information & Save
  2. From Cloud Office
    • Goto Bulk Item update and Click on Barcode
    • Change Item information & Update
  3. From Inventory Tablet
    • Scan the Barcode
    • Change Item information & Save
Categories: Back Office, Inventory, POS

When you scan a barcode, if the item is not in database, Error message will come up.

Enter Description, Price and other information.

Save.

If the item doesn’t have barcode, enter a unique item code(you have to enter, eg. “hair199” description could be Hair Product $1.99)

Hit Enter Key from keyboard

Enter other information

Save

Category: Inventory

Back Office

  1. From POS
    • Goto Item List by Touching empty shortcut box (square box on the left)
    • Open Search on top right
    • Type in Keyword or Barcode of the item
    • Swipe the item right to left and choose edit
    • Change Item information & Save
  2. From Cloud Office
    • Goto Bulk Item update and Click on Barcode
    • Change Item information & Update
  3. From Inventory Tablet
    • Scan the Barcode
    • Change Item information & Save
Categories: Back Office, Inventory, POS

Beauty POS has 2 different discount method.

Single Item Discount
Ring-up an item and touch the item in the cart
Select either % Discount or $ Discount
Transaction Discount
Use %Discount or $Discount on shortcut panel (if you don’t see them, they are under function list.

You can also go to your back office and use bulk update feature.

Categories: Back Office, POS
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