1. To Void a transaction:
  • Open POS Main screen
  • Select ‘Functions’
  • Select ‘View Journal’
  • Locate the transaction
  • Swipe from right to left on the transaction row
  • Select ‘Void’
  • Select ‘Cash’ if return cash or ‘Credit/ Debit’ to return to original payment method.

 

  1. To exit a partial transaction & void payment:

Step 1: While in the middle of a partial transaction > Select ‘Void’ (circle red) to exit out.

Step 2: This step is to ensure all payments are voided

  • Open POS Main screen
  • Select ‘Functions’
  • Select ‘View Journal’
  • Locate the transaction
  • Swipe from right to left on the transaction row
  • Select ‘Void’
  • Select ‘Cash’ if return cash or ‘Credit/ Debit’ to return to original payment method.